Here are a few questions we have answered for you. Please contact us directly if you don't see the information you need.
What are diva dread falls?
Basically they're bunches of dreads or elastic bands. These dreads are made from kanokalon, but can be made from wool, have other items attached and can be custom made per order.
How long will it take for my order to be completed?
We only start the deadlock process for custom orders at the time payment has been received. Dreads themselves is a very time consuming process.
On average, your order will take up to 10 business days max for dreads.
If you want to receive your hair goodies for a certain event, please make sure that you let us know, when you first order, so that we can verify if they can be made ready in time.
Have you got any ready-made falls for sale?
We often have dreads on hand, because we attend fairs and show regularly. Always send an email to firstname.lastname@example.org in order to inquire about what we have in stock. Someone will contact you personally via phone or email to discuss your needs.
Where will you ship to?
We will send Diva Dreads just about everywhere! US/Australia/Europe/Asia ... We will let you know if there are any problems sending to your location.
Do you accept returns?
We do not, but pictures of all orders are emailed before the product is shipped. This allows you to let us know if you're not happy with anything so that we can make adjustments if needed.
What do you make your dreads from?
We use synthetic hair.
How long does my hair need to be to attach dreads?
Your hair will have to be at least 3 inches to be worth it; any shorter and the dreads just slip out, which can be very frustrating.
For falls, your hail must be long enough to form secure bunches/ponytail for them to be mounted on. Sometimes liberal use of hair pins can get them to stay put in shorter hair ;)
Which length of dreads should i order?
My short length dread falls will come to roughly a little past the shoulder length when attached. Our extra long length dread falls generally reach waist length, but just let us know if you'd like a specific length. We can also do very short dread falls.
What are your falls mounted on?
We are currently using thick elastic or double elastic. Let us know if you have any other specific requests.
Can you match my real hair color for a natural look?
If you send a good picture of your hair color, we can match you pretty closely.
How do I take care of my falls/dreads?
With just a bit of care and attention, your falls should last for ages. Try to store them somewhere that won't bend them out of shape, and give them a blast of Febreze or something similar to get rid of any nasty smells that may get into them over time.